About

I have great enthusiasm for

  • growth and learning
  • everyday people (customers, clients, employees, stakeholders) and simplifying the journeys they take to make progress in their lives
  • the power of brands, their stories, and the communities they foster

My many lives

  • chief officer in a $20 million professional services consultancy
  • tenured professor and academic department chair at a Big 10 university
  • marketing executive of a 200 year old clothing brand
  • art director for the daddy of all surfing magazines founded 65 years ago

What I bring to the table

  • deep appreciation that context matters especially applied to the practice of customer/client relevance and service design
  • easy collaboration including skills for facilitation of cross-disciplinary transformation and innovation
  • experienced critical thinking
  • creative problem solving in multiple domains
  • confident decision making
  • impeccable taste and craft